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... Excellent post PC ! I'm rofl now... Plus, I'm working into computer sciences and I've seen such things...
Stuff like "Hey, I can't boot my PC !!" The answer was : "Just plug it !" LOL
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Something amusing...
I found this amusing and thought I'd share it with y'all.
> Take heart, anyone among you who believes he or she is
> technologically challenged, you "ain't seen nuthin" yet.
> This is an excerpt from a Wall Street Journal article:
> 1. Compaq is considering changing the command "Press Any Key"
> to "Press Return Key" because of the flood of calls asking where
> the "Any" key is.
> 2. AST technical support had a caller complaining that her
> mouse was hard to control with the dust cover on. The cover
> turned out to be the plastic bag the mouse was packaged in.
> 3. Another Dell customer called to say he couldn't get his
> computer to fax anything. After 40 minutes of
> troubleshooting, the technician discovered the man was
> trying to fax a piece of paper by holding it in front of the
> monitor screen and hitting the "Send" key.
> 4. Yet another Dell customer called to complain that his
> keyboard no longer worked. He had cleaned it by filling up his
> bathtub with soap and water and soaking the keyboard for a day,
> then removing all the keys and washing them individually.
> 5. A Dell technician received a call from a customer who was
> enraged because his computer had told him he was "Bad and an
> invalid." The tech explained that the computer's "bad command" and
> "invalid" responses shouldn't be taken personally.
> 6. A confused caller to IBM was having trouble printing
> documents. He told the technician that the computer had said it
> "couldn't find printer." The user had also tried turning the
> computer screen to face the printer-but that his computer still
> couldn't "see" the printer.
>
> 7. An exasperated caller to Dell Computer Tech Support
> couldn't get her new Dell Computer to turn on. After
> ensuring the computer was plugged in, the technician asked her
> what happened when she pushed the power button. Her response,
> "I pushed and pushed on this foot pedal and nothing happened." The
> "foot pedal" turned out to be the computer's mouse...
> 8. Another customer called Compaq tech support to say her
> brand new computer wouldn't work. She said she unpacked the
> unit, plugged it in and sat there for 20 minutes waiting for
> something to happen. When asked what happened when she pressed the
> power switch, she asked, "What power switch?"
9. Another IBM customer had trouble installing software and rang for
> support. "I put in the first disk, and that was OK. It said to put
> in the second disk, and had some problems with the disk. When it
> said to put in the third disk, I couldn't even fit it in. " The
> user hadn't realized that "Insert Disk 2" implied removing Disk 1
> first.
10. A story from a Novell NetWare SysOp:
> CALLER: "Hello, is this Tech Support?" TECH: "Yes, it is.
> How may I help you?"
> CALLER: "The cup holder on my PC is broken -and I am within
> my warranty period. How do I go about getting that fixed?"
> TECH: "I'm sorry, but did you say a cup holder?"
>
> CALLER: "Yes, it's attached to the front of my computer."
>
> TECH: "Please excuse me. If I seem a bit stumped, it's
> because I am. Did you receive this as part of a promotional at a
> trade show? How did you get this cup holder? Does it have any
> trademark on it?"
> CALLER: "It came with my computer. I don't know anything
> about a promotional. It just has '4X' on it."
> At this point, the Tech Rep had to mute the caller because he
> couldn't stand it. He was laughing too hard. The caller had been
> using the load drawer of the CD-ROM drive as a cup holder and it
> had snapped it off the drive.
> 11. A woman called the Canon help desk with a problem with
> her printer.
> The tech asked her if she was "running it under windows." The
> woman responded, "No, my desk is next to the door. But that is a
> good point.
> The man sitting in the cubicle next to me is under a window
> and his printer is working fine."
> 12. And last but not least: TECH SUPPORT: "O.K. Bob, let's
> press the control and escape keys at the same time. That brings up
> a task list in the middle of the screen. Now type the letter "P"
> to bring up the Program Manager CUSTOMER: "I don't have a
> 'P'". TECH SUPPORT: "On your keyboard, Bob."
> CUSTOMER: "What do you mean?"
> TECH SUPPORT: " 'P' on your keyboard, Bob."
>
> CUSTOMER: "I'm not going to do that!"Tags: None
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