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Sunday Ticket - Annual Negotiation Thread

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  • #76
    Hurry and sign up for Sunday Ticket. The season starts a week from today and Sunday Ticket a week from this Sunday. I think the first week is usually a free preview for anyone not signing up.

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    • #77
      I've had Sunday Ticket for about 8 years and gotten good discounts the past few. Today I called to say I was canceling because Denver will be on so many times. They offered regular Sunday Ticket for $180. I asked if I could get Max at that price and they said no so they went ahead and cancelled it. Guess I didn't get the right representative. I suppose I'll wait a couple days and call back. Anybody go through something like this?

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      • #78
        Originally posted by HARTZERC View Post
        I've had Sunday Ticket for about 8 years and gotten good discounts the past few. Today I called to say I was canceling because Denver will be on so many times. They offered regular Sunday Ticket for $180. I asked if I could get Max at that price and they said no so they went ahead and cancelled it. Guess I didn't get the right representative. I suppose I'll wait a couple days and call back. Anybody go through something like this?
        Say cancel at the voice prompt. If you are asked additional questions, you will be sent to retention. If you do not get asked additional questions, ask the rep to send you to the retention department.

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        • #79
          Originally posted by HARTZERC View Post
          I've had Sunday Ticket for about 8 years and gotten good discounts the past few. Today I called to say I was canceling because Denver will be on so many times. They offered regular Sunday Ticket for $180. I asked if I could get Max at that price and they said no so they went ahead and cancelled it. Guess I didn't get the right representative. I suppose I'll wait a couple days and call back. Anybody go through something like this?
          Originally posted by joshjr View Post
          Say cancel at the voice prompt. If you are asked additional questions, you will be sent to retention. If you do not get asked additional questions, ask the rep to send you to the retention department.
          Yes go to retention. That's who I asked for immediately when I called. I got the max package for that price. It's absolutely absurd for them to tell you no when so many others are getting it.

          Only problem is now that you've cancelled it may be tough to get it back at a discount. Retention is to keep you on it. But you aren't still on it.
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          • #80
            NFL ticket and a Genie for free with 60 dollars off my bill each month. I did have two sign an additional 1 year contract though.
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            Defense wins championships

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            • #81
              Originally posted by DarkHorse26 View Post
              NFL ticket and a Genie for free with 60 dollars off my bill each month. I did have two sign an additional 1 year contract though.
              I really don't understand deals like this. I understand the free upgrade to Genie and even free Sunday ticket if it keeps you a subscriber to Directv. What makes 0 sense to me is why Directv would have an incentive to give people a dollar amount off the bill they were already paying each month. Especially $60 off.

              It makes 0 businesssense to me whatsoever. You're telling me that Directv has decided to pay you $720 over the course of the next year to watch their Sunday Ticket programming? that has to be costing DirectV millions of dollars if enough customers talk their way into that.

              It would make way more sense for them to just provide Sunday ticket free to all customers rather than paying so many to use it. I mean paying you $720 cancels out the cost they reap from 3 people like me paying $180 for it.

              I understand you negotiate and if you have an expiring contract you have leverage. But someone please explain to me how these deals make any sense for Directv.

              If it's merely a retention purpose for expiring contracts then it makes a little sense. Where Still getting $50-60 a month from you makes more sense than losing your business altogether just to avoid giving Sunday ticket free.

              But if that's the case then I think that just becomes a discussion of directv negotiation thread not a Sunday Ticket negotation. You didn't talk Dirctv into paying you to watch it. You just talked them into making a great deal that keeps you as a customer. Which doesn't quite help those of us who aren't at the end of a contract.

              Am I making sense?
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              • #82
                I figured I'd update this thread with my deal...

                I got the 6 payments of $37.49 reduced to 5 payments of $29.99. Then I called the next day to see if there were any credits they could apply to my account to reduce my bill (since I've been a customer since 2008 and have never been late on a payment, not to mention my bill is north of $100 every month). I got $10 off each month for a year and another $3 off for three months. Basically I get one of my HD boxes for free for a year and whole home DVR for free for three months.

                So, ignoring 'time value of money' I got the $224.94 down to $20.95. I'd say I won that fight
                My other love...
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                305 HP / 273 TQ / SH-AWD / 6MT

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                • #83
                  I was close to the end of my contract. I got nfl max for free. I got both my receivers upgraded to hd dvr (before one was hd, other was sd). I got ten dollars off a month for a year. Which, when I include past discounts, it puts me at every channel they offer for 86 a month. Not my best negotiation, not my worst. He was good. I told him I wanted that ipad that dish was offering and he knew that the ipad offer is bogus and called me on it.

                  I did have to re-up for two years

                  He also gave me a verbal promise that when my past discounts expire, they will replace them. I got his name and employee number. That will give me ammo when I renegotiate mid contract.
                  Pura Vida
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                  Last edited by Pura Vida; 09-06-2013, 07:11 PM.
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